• Orders are to be prepaid by check, money order or credit card. We accept VISA, MasterCard and American Express. Credit card will be charged at the time of shipping.
• Net 30 terms are available upon receipt of a complete credit application and approval.
• We do not accept credit card information over the Internet. Our office will contact you for current information before shipping.

• Most orders ship out within 24 hours of receipt. For larger, or specialty orders, contact our office at (800) 369-5970, PST 8:30 a.m. to 3 p.m., Monday through Friday.

• All shipments are shipped F.O.B. San Clemente, CA. We ship UPS ground, or most cost effective way.

• We make every effort to make sure your order arrives in the best condition. If an item is damaged in shipping or is defective, please notify us to make arrangements for replacement, repair or credit (credit is not given for freight) on your account. We do not issue cash refunds. All shipments should be inspected immediately upon arrival. Report any losses or damages to us within seven days and notify the carrier. Save all damaged cartons until any claim is settled. No returns will be accepted without authorization.